Delayed reporting

Incident Report for ConvertKit

Resolved

Reporting is now up to date. Thanks for sticking with us through all the delays today!

Posted Feb 27, 2017 - 16:10 PST

Update

All email sending is now caught up. Though there is still a delay in some reporting (opens, clicks, and other stats).

Posted Feb 27, 2017 - 14:04 PST

Update

Broadcasts have caught up fully. Now it's just sequence emails and some reporting that are delayed. Though they are still sending.

Posted Feb 27, 2017 - 12:52 PST

Update

The system is stabilizing, but we're still not back up to full capacity. Broadcast sends, bulk actions, and sequence sends all still happen, but are delayed.

Posted Feb 27, 2017 - 10:47 PST

Monitoring

We were experiencing elevated timeouts after the scheduled maintenance. The timeouts have subsided and any delayed emails should go out shortly.

Posted Feb 27, 2017 - 04:33 PST