Elevated Timeouts

Incident Report for ConvertKit

Resolved

This incident has been resolved.

Posted Oct 16, 2017 - 07:01 PDT

Identified

Our Redis cache provider is experiencing significant outage. We are working with them to get recovered as quickly as possible.

Posted Oct 16, 2017 - 06:49 PDT

Investigating

We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.

Posted Oct 16, 2017 - 06:21 PDT